We're here when you need us
Real people. Real answers. Helping you build casino games that actually work in the market.
When we're available
Our schedule runs Monday through Friday. We keep response times short and make sure you can reach someone who knows the answer.
Email support
Send your questions to our team. We typically respond within 4-6 hours during business days.
9 AM - 6 PM ESTDirect calls
Talk to someone immediately about technical challenges or course selection.
10 AM - 5 PM ESTCourse enrollment
Get help choosing the right program and registering for upcoming sessions.
9 AM - 6 PM ESTTechnical assistance
Troubleshoot project issues, debug code, and get feedback on your implementations.
10 AM - 4 PM ESTInstructor consultations
Schedule one-on-one sessions with instructors for deeper guidance on specific mechanics.
By appointmentPortfolio reviews
Get detailed feedback on your completed projects and suggestions for improvement.
By appointmentReady to start a conversation?
Reach out through any channel. We'll get back to you with actual answers from people who teach this stuff every day.
Who you'll be talking to
Our instructors have shipped real casino games and built mechanics that kept players engaged for months. They know what works because they've tested it in actual market conditions.
Linus Haverford
Lead Instructor - Slot Mechanics
Linus spent seven years building slot math models for a mid-sized studio in Vancouver. He's debugged bonus rounds that triggered incorrectly, fixed RTP calculations that drifted over time, and rebuilt reel strips when volatility tested too high.
His courses focus on probability distributions, weighted symbol selection, and how to balance feature frequency without killing engagement. He explains things plainly and shows you the actual formulas studios use.
Kirk Balodis
Technical Director - Game Systems
Kirk has written server-side architecture for progressive jackpots, daily tournaments, and cross-promotion systems. He's dealt with edge cases where race conditions caused duplicate payouts and optimized database queries that were slowing down leaderboard updates.
He teaches backend integration, data structures for player state management, and how to prevent exploits in client-server communication. His feedback is specific and backed by examples from production systems.