Privacy Policy

Last Updated: July 18, 2025

Tirasken ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tirasken.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Subscribe to newsletters or marketing communications

Participate in surveys, forums, or community features

Make purchases or process payments

This information may include:

Name and contact details (email address, phone number, mailing address)

Account credentials (username and password)

Payment information (credit card details, billing address)

Demographic information

Educational background and professional information

Course progress and performance data

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing activity:

IP address and geolocation data

Browser type and version

Operating system

Pages viewed and time spent on pages

Referring website addresses

Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third-party sources, including social media platforms, analytics providers, and payment processors.

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our educational services and course content

Account Management: To create and manage your account, process enrollments, and track course progress

Communication: To send administrative information, course updates, newsletters, and marketing materials

Payment Processing: To process transactions and send billing confirmations

Personalization: To customize your learning experience and recommend relevant courses

Analytics: To analyze usage patterns, improve website functionality, and develop new features

Security: To protect against unauthorized access, fraud, and other malicious activities

Legal Compliance: To comply with applicable laws, regulations, and legal processes

Customer Support: To respond to inquiries, provide technical assistance, and resolve issues

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party companies and individuals to perform functions on our behalf, including:

Payment processing and billing

Email delivery and marketing automation

Cloud hosting and data storage

Analytics and performance monitoring

Customer support services

3.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information when required by law or in response to valid legal processes, including:

Compliance with court orders or subpoenas

Protection of our legal rights and property

Prevention of fraud or illegal activities

Protection of user safety and security

3.4 With Your Consent

We may share your information with third parties when you provide explicit consent for such disclosure.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device that help us:

Remember your preferences and settings

Authenticate your account and maintain sessions

Analyze website traffic and user behavior

Deliver targeted advertising and content

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest

Secure socket layer (SSL) technology

Regular security assessments and audits

Access controls and authentication procedures

Employee training on data protection practices

Despite our efforts, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

The nature of the information collected

The purpose for which it was collected

Legal and regulatory requirements

Legitimate business needs

When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Portability: Request a copy of your information in a structured, machine-readable format

Restriction: Request restriction of processing under certain circumstances

Objection: Object to processing of your information for specific purposes

Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Marketing Communications

We may send you promotional emails about new courses, features, special offers, and other updates. You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in our emails

Updating your communication preferences in your account settings

Contacting us directly

Please note that even if you opt out of marketing communications, we will still send you essential service-related messages.

9. Third-Party Websites

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website

Updating the "Last Updated" date

Sending an email notification for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Tirasken

345 Ecclestone Dr, Bracebridge, ON P1L 1R1, Canada

Email: contact@tirasken.com

Phone: +1 416 763 5682

We will make reasonable efforts to respond to all requests, inquiries, and complaints within 30 days.

14. Data Protection Officer

For matters specifically related to data protection and privacy compliance, you may contact our designated data protection contact at the email address provided above.

15. Additional Information

15.1 Automated Decision-Making

We may use automated systems to analyze your information for purposes such as personalizing course recommendations and detecting fraudulent activity. You have the right to request human review of automated decisions that significantly affect you.

15.2 Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. We continue to monitor developments regarding Do Not Track standards.

15.3 California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act. Please contact us for more information about exercising these rights.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.